Ukrayinska girnycho-metalurgiyna kompaniya
International Metal Trading Network
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About company / Policy of quality
Quality management system of the JSC UGMK

From the moment of its establishment UGMK adhered to the principle of full satisfaction of the needs of its clients and provision of high quality services during the supply of rolled metal products.

The quality management system of the International standard ISO 9001:2000 has been introduced since August 2002. The Company has successfully undergone the international certification audit carried out by SGS (Geneva, Switzerland).

In November 2009 UGMK acquired the quality management certificate under the international standard ISO 9001:2008, which covers 6 affiliates of the network of supermarkets of metal, namely in: Kyiv, Dniepropetrovsk, Donetsk, Odessa, Chernigiv and Kharkiv regions. Currently, the Company employs the following policy in the sphere of quality.

The UGMK, JSC is a client oriented company, a leader in provision of high quality services in the segment of warehouse trade in rolled metal products.

Major objectives in the achievement of the purpose set:

   1. Leadership of the enterprise in the quality of services rendered in the segment of warehouse trade in rolled metal products, increase of the companys market share.
   2. Ensuring the profitability growth to allow further development of the company.
   3. Reorganization of the enterprise, improvement of the methods of rendering of services to increase the level of client loyalty and optimization of production costs.
   4. Improvement of the certified quality management system, introduction of unified standards of customer services, enhancement of the level of customer satisfaction.
   5. On-going technological and organizational improvement of work at all stages of provision of services.

Ways of achievement of the set objectives:

   1. Constant studying of the market, expansion and development of new product markets, timely response to the shift in demand, adjustment to the market needs.
   2. Constant studying of the requests of our direct and eventual customers, improvement of the application characteristics of products, taking into consideration the demands and wishes of the customers.
   3. Improvement of the methods of rendering of services at all production stages from procurement of raw materials to shipment of goods to the customers, studying of the experience of the best domestic and European companies.
   4. Development of cooperation and mutually beneficial partnership with the consumers of products, suppliers of raw and other materials.

Central Office
1, Barenboyma St.
Kiev, 01013, Ukraine
Phone:  +380 44 206-60-64, 206-72-51
Fax: +380 44 206-66-20
UGMK - The International Metal Trading Network
ISO 9001 : 2008